Frequently Asked Questions
How often do you update your material?
Every year after the exam. We use customer feedback to keep our review high yield. We need your feedback to continue to tailor our review for the exam! Visit the "Contact Us" section online after your exam and let us know tips to improve our book or online course and you will be entered in a drawing to receive your money back! Yes, get your review for FREE! Please provide feedback to content material in the questions and lecture which you feel need better explanation or that you will feel will better improve the course. Please do not provide actual test questions from the test for which the testee is required to sign a non-disclosure clause.
How often is your textbook updated?
The textbook is updated annually, and sometimes twice a year. After purchase you will always receive the most updated version. Every year the changes are usually minor, so we still stand by our money-back guarantee if you fail your exam after buying our online course and text. We have a 99% pass rate - you won't fail!
I forgot to print my receipt during my purchase. How do I reprint my receipt?
What is your pass rate?
To date we have had no failures. If you fail please contact us and we can definitely learn from you about how to improve our course. Plus you will receive your money back if you purchased our online course and High Yield Emergency Medicine Textbook.
How long will it take the
High Yield Emergency Medicine Textbook to arrive?
We guarantee 7-10 business days (although most customers in the continental US have received the book within 2 days). We ship immediately and the rest is up to the postal system!
Why does my username and password expire after the exam?
Please note that your username and password for the online review will become inactive after the exam in administered. However, you can log in as many times as you need to until then. The entire review is about 12-15 hours of listening time and our intention is for you to complete this at your own pace in order to make the process as quick, easy and painless as possible. Making the password expire also allows us to protect our copyrighted materials from being shared.
However, we understand certain situations may arise and we will make exceptions on a case by case basis.
Remember, you can also order our
High Yield Emergency Medicine Textbook if you want the material for future reference!
We are open to other ideas of how to prevent our hard work from being shared. Please let us know your concerns.
Which package should I buy?
The combined Online review + High Yield Emergency Medicine Textbook is by far the best financial deal and has received the most customer satisfaction.
Purchase the combined package and you are set! If you fail your exam you will receive your money back......GUARANTEED!
Why is Sudip so good looking?
Lots of botox and hair gel!
What can I do to get John's muscles?
Hours in the gym and staring at yourself in the mirror! ABEM Prep will "pump you up!!!"
Thank you for considering our review! We are here to serve you. Do you have other questions?
You can also call or text Dr. John McManus directly with questions on his cell phone on (210) 240-6995